Salesforce Service Cloud (via Codeless Connector Framework)

Connect to Salesforce Service Cloud API to start collecting event logs in Microsoft Sentinel

Follow [Create a Connected App in Salesforce for OAuth](https://help.salesforce.com/s/articleView?id=platform.ev_relay_create_connected_app.htm&type=5) and [Configure a Connected App for the OAuth 2.0 Client Credentials Flow](https://help.salesforce.com/s/articleView?id=xcloud.connected_app_client_credentials_setup.htm&type=5) to create a Connected App with access to the Salesforce Service Cloud API. Through those instructions, you should get the Consumer Key and Consumer Secret. For Salesforce Domain name, Go to Setup, type My Domain in the Quick Find box, and select My Domain to view your domain details. Make sure to enter the domain name without a trailing slash (e.g., https://your-domain.my.salesforce.com). Fill the form below with that information.

Add Connection

Configure API Connection

**Note:** For legacy or classic setup, ensure that the security token is appended to your password for the password-based grant type authentication to work. For lightning, passing just the password should work. For more information, refer to the [OAuth 2.0 Username-Password Flow for Special Scenarios](https://help.salesforce.com/s/articleView?id=xcloud.remoteaccess_oauth_username_password_flow.htm&type=5).

Salesforce Domain Name

Log Collection Interval

Hourly

Daily

Grant Type

Client Credentials

Consumer Key

Consumer Secret

Password

Consumer Key

Consumer Secret

Username

Password