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UniFi Site Manager: ISP Packet Loss

Description

Identifies when WAN packet loss occurs. Even small loss percentages can significantly degrade VoIP calls and video conferencing quality.
Rule type
Scheduled
Version
1.0.1
Declared status
Available
Query frequency
15m
Query period
30m
Trigger
gt 0

Declared MITRE coverage

Declared sources

Metadata from the source file. No dependencies inferred from KQL.

Connectors

Data types

KQL query

Original query, unchanged.

// UniFi ISP Packet Loss Detection
let PacketLossThreshold = 5;
let MinTotalPacketLoss = 10;
Unifi_SiteManager_ISPMetrics_CL
| where TimeGenerated > ago(30m)
| mv-expand period = Periods
| extend
    metricTime = todatetime(period.metricTime),
    packetLoss = toint(period.data.wan.packetLoss),
    ispName = tostring(period.data.wan.ispName),
    ispAsn = tostring(period.data.wan.ispAsn),
    avgLatency = toint(period.data.wan.avgLatency)
// De-duplicate Periods: each poll returns the same hour buckets, so collapse to latest value per metricTime
| summarize arg_max(TimeGenerated, packetLoss, avgLatency, ispAsn) by tostring(SiteId), ispName, metricTime
| where metricTime > ago(30m)
| where packetLoss >= PacketLossThreshold
| summarize
    TotalPacketLoss = sum(packetLoss),
    EventCount = count(),
    AvgLatency = avg(avgLatency),
    FirstSeen = min(metricTime),
    LastSeen = max(metricTime)
    by SiteId, ispName, ispAsn
| where TotalPacketLoss >= MinTotalPacketLoss
| extend TimeGenerated = now()
| project
    TimeGenerated,
    SiteId = SiteId,
    ISPName = ispName,
    ISPAsn = ispAsn,
    TotalPacketLoss,
    EventCount,
    AvgLatencyMs = round(AvgLatency, 1),
    FirstSeen,
    LastSeen

Declared entities

HostCloudApplication

Related content

Links established from declared identifiers and solution manifests.

Source provenance

GitHub

Displayed values come from files in Azure/Azure-Sentinel. They describe the published template, not your workspace configuration.

Source identifier
6f2d71d6-e6c4-0da4-91da-e8192dc5b12c
Additional source files 2Solutions/UniFi Site Manager (CCF)/Analytic Rules/UniFiCloudISPPacketLoss.yamlsource ↗Solutions/UniFi Site Manager (CCF)/Data/Solution_UnifiSiteManager.jsonsolution-membership ↗
GSTEP / CATALOG TRACKING

Added to catalog : 16 Sept 2026 · 05:49 UTC
Last change observed : 16 Sept 2026 · 05:49 UTC

GSTEP sync dates, separate from the source content’s publication dates.